Based on the user reviews of the app "Call Genie", I've identified the following cons and pros: **Pros:** 1. Users praise the app's ability to identify unknown callers, saying it's "crucial" for their peace of mind. 2. Many reviewers appreciate the app's simple and user-friendly interface, calling it "easy to navigate". 3. Some users mention that the app has improved their phone experience, stating it's "a lifesaver" for filtering unwanted calls. **Cons:** 1. A few users complain about the app's database being outdated, leading to incorrect caller ID information. 2. Some reviewers criticize the app for not being able to identify international calls, calling it "limited" in scope. 3. A small number of users express frustration with the app's occasional crashes and freezes, saying it's "unreliable" at times.