Based on the user reviews, here are three cons and three pros, 15 words limited for each item: **Cons:** 1. Food ordering experience is slow, leading to frustration and delayed food delivery. 2. Some users have reported issues with app navigation and user interface being confusing. 3. Lack of clear cancellation or refund policy has caused some customers concern. **Pros:** 1. Delicious food options available with discounts and promotions for loyal customers. 2. Order tracking feature keeps users informed about their food's preparation and delivery status. 3. Variety of cuisines and restaurants to choose from, catering to diverse tastes and preferences. Please note that these conclusions are based on a general analysis of the user reviews and may not reflect the opinions of all users.