Based on the user reviews, here are three cons and three pros, 15 words limited for each item: **Cons:** 1. Difficulty navigating and finding desired themes or items is frustrating. 2. Subscription service can be expensive and lacks clear cancellation options. 3. Limited customization options for personalized boxes are disappointing. **Pros:** 1. Boxes contain high-quality, unique, and curated products at affordable prices. 2. Customer service is responsive and helpful in resolving order issues promptly. 3. The app's design is visually appealing, making browsing and ordering enjoyable.